Open communication is the cornerstone of working relationships and the foundation for a more productive and integrated team. Therefore, feedback from employees is just as important as that from managers for organizational performance.
When teams feel repressed by leadership, discontent and a drop in productivity arise. To avoid this, managers need to see work as a collective effort, in which everyone has a fundamental role.
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Next, we will see how to remove the authoritarian model in which employees simply followed orders, making way for more collaborative management, where direct communication and constant feedback are fundamental tools for continuous improvement.
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The importance of reverse feedback
Guidance focused on improvements is a consolidated malta whatsapp data practice in business management, but while feedback from managers to their teams is common, listening to feedback from employees is still taboo in some organizations.
However, this reverse feedback is essential to balance decisions, foster transparency, and promote reflections that enhance problem-solving without harming the organizational climate.
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According to a study by Zavvy, employee performance can be up to 4.6 times higher when they feel their voices are heard within the organization, but they are more likely to express their opinions when the survey is anonymous.
Furthermore, millennials and Generation Z, who make up a large part of today's workforce, value the practice of feedback, as long as it is a two-way street, allowing managers to also be evaluated, since many operational errors can result from misdirection.