Measures to increase repeat customers

[ishanijerin1]

Here are five ways to increase repeat customers:



Use LINE to maintain continuous contact sweden email address with customers
Use social media to build a fanbase
Issue coupons and tickets that can be used next time
Conduct campaigns in line with annual events
Put effort into customer service when leaving


For more information on how to increase repeat customers, please see our article "Explaining the benefits, methods, and key points of acquiring repeat customers ."

Explaining the benefits, methods, and points of acquiring repeat customers
Explaining the benefits, methods, and points of acquiring repeat customers
From brick-and-mortar stores such as restaurants and beauty salons to products and services that can be purchased online, one of the key measures to increase sales is "acquiring repeat customers." In fact, repeat customers are often new customers.
We will explain each one in detail.



[Repeat Customers ①] Use LINE to maintain continuous contact with customers
LINE has become one of the indispensable communication tools for business today.

By using LINE to send information to customers, reminders, and listen to their feedback, you can maintain continuous contact with your customers.



In addition, issuing coupons and discount vouchers on LINE can lead to an increase in repeat customers.


Recommended industries and success stories
It targets young people, families, and housewives, and is recommended for industries that require individualized attention for reservations, membership, support, etc.



Let us introduce a butcher shop as a successful example of using LINE.

A butcher shop in the Kanto region offered discounts, coupons, and other benefits to customers who registered as friends on LINE.

Combined with frequent promotions within the store, they have now succeeded in attracting over 2,000 customers, and products introduced on LINE apparently sell out within minutes.



If you are thinking about using LINE, you should also consider the LINE Mini App.

It is possible to carry out various marketing measures on LINE that cannot be achieved with official accounts alone.

For more information about LINE Mini Apps, please see " What is LINE Mini Apps? Explaining the benefits, what you can do, examples, etc. "

What is LINE Mini App? Explaining the benefits, what you can do, examples, etc.
What is LINE Mini App? Explaining the benefits, what you can do, examples, etc.
Do you have concerns like "I want to develop my own app, but I want to keep development costs as low as possible" or "I want to increase the number of online contact points with customers"? We recommend "...


[Repeat Customers ②] Create fans using social media
By using social media to post attractive photos and videos, you can promote your products and services.

Instagram and Twitter in particular are platforms that allow you to be closer to your customers, which can lead to increased customer loyalty .

By running campaigns and giveaways on social media, you can increase awareness and lead to direct sales.


Recommended industries and success stories
Many companies and stores operate official accounts, but recently there have also been some successful cases of people working for companies and stores opening personal accounts.

At one restaurant, the owner, who is over 70 years old, personally manages multiple social media accounts and has been successful in increasing the number of repeat customers.

In addition to highlighting the food, posts using everyday topics make the restaurant easy to relate to, which has led to an increase in repeat customers who want to go and meet the owner.