Script stage Script Script
Greetings Hello, my name is *Employee name*, I represent the ProfStyle group of companies, I deal with issues of employee certification in industrial safety. What do you do?
Assessing the situation How can I address you?
Nice to meet you, *Client Name*!
We have been informed that your organization is undergoing an inspection by Rostekhnadzor.
Leading to the goal of the proposal We can arrange certification of your industrial safety specialists in the nearest future. We guarantee successful results on the exam (short pause). You russian phone numbers example will have official certification documents in about a month and a half!
Product presentation We differ from other organizations in that we give the opportunity to pay 50% of the cost of services before receiving the results. We also insure our clients in case of partial compliance with obligations on our part and guarantee the return of funds.
After that:
Is our offer relevant for you or will you need our services in the near future?
In case of consent Okay, *Client name*, then I will send your contacts to the ProfStyle specialist, who will tell you in detail about the conditions for passing the certification. When is it convenient for you to take his call? (Write down the phone number and send it to the specialist).
In case of doubt I understand you well, but it is true what they say: "When the wood burns, then the porridge is cooked." *Client's name*, tell me when the next certification of your company's employees is planned? I will write down this information and call you, choosing the best conditions for you! Keep in mind that for new clients the price starts from 8 to 650 thousand rubles, and point "B" is not paid at all when ordering three or more points. Our company also provides flexible terms for purchases in installments.
In case of refusal If the service is not needed today, we respond according to the previous scenario. If the client is not interested at all, we find out the reasons for this.
— *Client name*, we also provide other services, for example, we conduct certification of occupational safety specialists, and carry out various examinations. In order not to waste your time, I can send you by e-mail the entire list of services provided by ProfStyle. Please dictate your e-mail!
Offer other products Regardless of the results of the dialogue:
— *Client name*, by the way, for companies that work at hazardous facilities, Profstyle, together with Rostekhnadzor specialists, holds seminars where we explain how to properly commission facilities, how to pass inspections to avoid sanctions, how to lower the hazard class of a facility, and also cover other topics in detail. This year, our events were attended by more than 300 specialists from 175 organizations in the country. Is it convenient for you to familiarize yourself with the seminar presentation by e-mail?
We answer the client's questions What is the price for participation in the seminar?
— Profstyle will calculate the price for you individually after receiving the application. In the calculation, we focus on the number of certification rules, where your company is located and how many employees you have. The price starts from 8 to 650 thousand rubles.
Another example of a warm call
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