What's the first thing you do when you encounter a website that's difficult to navigate?

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surovy113
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Joined: Sat Dec 21, 2024 3:23 am

What's the first thing you do when you encounter a website that's difficult to navigate?

Post by surovy113 »

If you're inclined to up the ante and walk away, you're not alone.

If you want to turn visitors into customers, creating a seamless website experience is absolutely essential.

So where to start?

F first you will need to consider how you will classify and group your goods and services.

For example, if you run a fashion e-commerce site, you might want to incorporate a dropdown banner with the following primary categories: clothing, jewelry, accessories, and bags .

W When visitors hover over these categories, they should find additional subcategories to help them narrow down their search. Z Of course, adding a prominent search box is also very helpful for shoppers searching for a specific item.

If you're struggling to organize your website or create a navigation bar that works, why not take a look at your competitors' websites? It's not a great idea to copy them exactly, but other marketing strategists in your industry may have great tricks for lawyer database converting website visitors into leads.

3. Implement a live chat feature
Live chat widgets have become standard features of most reputable business websites – for good reason.

Live chat

Instantly connecting website users to customer service agents (or bots if agents are unavailable) increases your chances of significantly increasing conversion rates.

How?

Live chat allows you to directly personalize your visitors’ experience and help users quickly find the information they need. This in turn helps create a great sales funnel designed to convert visitors into customers.

4. Create an impressive lead magnet
website pop-up window

Image via Flowium

By offering your target audience something they actually want, you can open the door to a valuable relationship with your brand. For example, the lead magnet example above offers a free checklist in exchange for an email address.
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