What are the 4 types of chatbots? Multilingually diverse chatbots are typically categorized based on their functionality and the complexity of their language-handling capabilities:
1. Scripted or Rule-Based Chatbots: These chatbots operate on predefined scripts and rules. They are programmed to understand and respond in multiple languages based on specific, pre-set triggers or keywords. While they are effective for straightforward interactions, their conversational abilities in different languages are limited to the scenarios they have been explicitly programmed for.
2. These chatbots leverage advanced Artificial Intelligence and NLP nigeria mobile database technologies. They can understand and interpret user inputs in various languages more naturally and contextually. These chatbots learn from interactions and improve over time, offering more sophisticated multilingual communication.
3. Transactional Chatbots: Designed primarily for facilitating specific actions or transactions, these chatbots can guide users through processes like booking, ordering, or scheduling in multiple languages. They combine rule-based and AI elements to provide a more interactive experience in different linguistic settings.
4. Hybrid Chatbots: These chatbots blend features of both scripted and AI-powered chatbots. They can handle routine queries in multiple languages using predefined rules while also employing AI for more complex and nuanced conversations. This type of chatbot offers a balanced approach, making it versatile for various multilingual interaction scenarios.