Virgin is a leader in many aspects of omnichannel marketing, but this account seems to best describe the type of thing that is possible when all channels and employees work together seamlessly.
Why it works
Creating an omnichannel experience for marketing is one thing, but providing customer service through every channel goes a step further.
3. Bank of America
Bank of America is taking its omnichannel development malta mobile database very seriously. As one of the largest brands in the industry, they are setting the standard for dynamic experiences, and starting today, everything from check deposits to appointment scheduling can be handled by the company’s mobile and desktop apps.
Of course, Bank of America still has a long way to go. As of now, users can't apply for a loan or perform other more complex banking needs from their phones. But other activities, such as paying monthly bills or depositing checks, shouldn't require that level of hassle -- and the company's commitment to an omnichannel experience ensures it doesn't.
Why it works
Allowing customers to complete tasks from multiple channels creates ultimate convenience.
4. Oasis
"Omnichannel Marketing Example: Oasis"
Oasis is a UK fashion retailer that blends its e-commerce website, mobile app, and physical stores into one simple shopping experience.