SEMrush has email functionality
By showing these features early on, SEMrush is able to ensure that I don’t overlook the tool’s capabilities – helping me stay interested and active.
Getting started with a new product or service can be overwhelming. If customers can’t figure out how to navigate your product or service at first, they’re likely to lose interest quickly.
To ease the transition, it can be helpful to set up a new customer onboarding process or roadmap to guide new customers through the features, functionality, and processes of your product or service. This approach makes it easier to manage customer expectations while giving you full control over the pace at which more information is presented.
Customers who feel empowered to succeed with your estonia mobile database business’ help are less likely to leave, so it’s important that you continually monitor and iterate your onboarding process, keeping an eye out for roadblocks or roadblocks.
Looking for inspiration? Here are a few onboarding emails I received from Grammarly after signing up:
Welcome Email
"Grammarly Welcome Email"
Notice how the welcome email introduced a host of popular features to help me get familiar with the tool.
New Products + Feature Updates.