Chatra: advantages and features

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What are we talking about? "Chatra" is software for communication with website visitors and company clients. The platform is used to receive feedback, consult, increase conversion and sales on the web resource.

What to pay attention to? The program is Russian-language, with a simple interface and functionality that covers the needs of small, medium and large companies. To use the service, you need to place the code on the site and configure it.



In this article:

The essence and albania email list functionality of "Chatra"
Who is Chatra suitable for?
Pros and cons of Chatra
Registration and basic setup of "Chatra"
Setting up the functionality of "Chatra"
Chatra Integrations
Comparison of Chatra with JivoSite
Alternative to "Chatra"
Frequently Asked Questions about Chatra

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The essence and functionality of "Chatra"
The Chatra platform is an innovative solution for interacting with website guests and customers online. It offers a wide range of features, including live chat, customer messaging, and chatbots, to improve customer service and increase conversion.

With the help of the service «Chatra» companies can install a chat widget on their web resource, giving visitors the opportunity to start a conversation with an operator in real time. This communication channel allows you to provide support, answer customer questions and help them make a purchase.

The essence and functionality of "Chatra"

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Chatra offers the ability to use an automated chatbot to resolve standard customer queries and provide immediate responses. Additionally, the chatbot can be customized to understand the specifics of the business and provide accurate information to customers.

The functionality of the Chatra service includes:

the ability to answer questions and solve customer problems to increase conversion. Communicate with visitors in real time via chat or use an offline messenger to respond to messages at a convenient time.

Vary your communication methods — email, social platforms, corporate VK pages — and respond to requests from different sources, managing them through a centralized panel.

Monitor your website visitors' activity in real time by analyzing geolocation and pages viewed to send personalized messages and increase conversions.

To automate processes, use chatbots, automate message sending, collect contact information, and create a subscriber base. Set up auto-responses to the most frequently asked questions to help visitors and save your team's resources.

To stay in constant touch with your customers, it is recommended to download the Chatra mobile app and communicate with them wherever you are.