Maintain equal positions and avoid getting involved in conflict situations

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We noted above that you cannot put pressure on your opponent, but you also need to be able to not “bend over” to him. Otherwise, negotiations turn into listening to orders. Even if you are really “below” your partner, this should not affect the conversation. Negotiations involve communication on equal terms. When forced to enter into a conflict, rise above it, show wisdom and return the conversation in the right direction. Even if your opponent displays negative emotions, you should always have a goal that must be achieved during the negotiations.

The ability to take a time out and step aside

The negotiation process does not always taiwan whatsapp end unambiguously and can take a lot of time. You need to learn how to manage it. When there is no solution that satisfies both parties for a long time, or the situation becomes tense, it is best to take a break for a few minutes or days. You cannot stay in a conflict situation for a long time. Try to regain awareness of yourself and the negotiation process. Wait until the "ball" is in your opponent's court and let him think about the solution. Do not go beyond the limits and do not draw answers out of him. When you have worked on your part, wait until the other person does the same.




Do not respond to aggressive behavior

The main goal of business conversations is to reach a consensus, not to end up in a dead-end situation. If your opponent exerts pressure or demonstrates aggression, do not respond in kind. Do not let yourself be drawn into controversial or conflict situations. Keep your cool and be flexible. Try to smooth things over with a joke or distract your interlocutor from the topic that irritates him.

General principles of conducting business negotiations

Follow your goals

During the negotiation process, you need to focus on the task at hand. Constantly remind yourself: “What do I need to get?” and “How can I achieve this?” Specific statements will help push your opponent to the necessary conclusions and find an effective solution.

Learn the deadline technique

You need to master the ability to clearly limit time frames.

Let's look at a practical example. What time do you need to be at the meeting? - At 17:00. If you specify a time period from 17:00 to 18:00, you give the opponent the opportunity to come to the meeting later. When will the products be delivered? Five days after signing the contract.

Accuracy of processes is important for successful business management. If the parties delay in fulfilling requirements and obligations, they may incur losses and fall behind competitors.