How to solve : you can automate the processing of initial requests using chatbots, mailings, quizzes, feedback forms, contact centers, etc. This will filter out irrelevant requests, and salespeople will work only with qualified leads.
An example of such automation:
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want to work with leads who can generate a request.
How to solve : automation will come to the rescue again. With the help of email, chat bots, messengers, you can do pre-qualification, that is, automate the processing of initial requests. A contact center can also help;
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, and to calculate the final amount, a saudi arabia consumer email list large number of operations must be performed.
How to solve : CRM with its business process "calculation of presales" or templates of certain tasks in it will help. Moreover, if you launch a business process or template a task, this will push the sales department to properly maintain CRM, because the data will be pulled from there;
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There are many "freeloaders", especially in services, or "price pushers". As an agency, we often encountered people who wanted to get a free consultation.
How to solve : the same CRM automation works great here, that is, a survey is sent that helps qualify leads. For example, we have a marketing automation service, and if we understand that the lead's website traffic is less than 1 thousand, then our service is not suitable for him, because the company (potential client) first needs to deal with the traffic, increasing it;
the existence of certain agreements in the segment.
For example, sometimes, in order to avoid a conflict of interest, it is necessary to refuse a lead due to an existing partnership with his competitor;
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The real reasons for refusals are unclear: clients go away to “think about it” or simply stop answering the phone.
The calculation is often individual
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