Digital transformation in the industry is not progressing well and business efficiency is not being improved

[hasnasadna]

Download the document <Table of Contents> What is the Difference Between CRM and CMS? What is CRM? What is a CMS? Key features of a CRM system Customer information management function Email and LINE delivery function Inquiry management function Survey feature Data collection and analysis functions Linkage with external systems Main features of CMS Content Creation and Editing Features Marketing-related features Design Management Features User Management Function Other functions for linking with plug-ins and external tools By linking the CRM system with the CMS, content production can be strengthened.


Marketing terms to know beyond CRM and CMS Aim for better tunisia telegram database results with the synergistic effects of CRM and CMS What is the Difference Between CRM and CMS? What is the Difference Between CRM and CMS? The differences between CRM and CMS are as follows: CRM: A management technique that builds trust between customers and companies, turning purchasing customers from repeat customers into fans and increasing mutual benefits. CMS: A system for efficiently creating, managing, and updating website content.


What is CRM? CRM is an acronym for "Customer Relationship Management." It is a management technique that aims to strengthen relationships with customers and ultimately turn them into fans of your company's products and services, thereby improving mutual benefits. In Japanese, it is translated as "customer relationship management" or "customer relationship management." What is needed to realize this CRM is a "CRM system." A CRM system is equipped with the following functions necessary for customer management.