FAQ Examples and Templates

[sharminakter]

If we search Mailchimp, we can see many suggestions for potential FAQ questions:

C:\Users\Fabien Rothey\Desktop\Translation\Semrush\21.11 Blogs\Semrush Keyword Magic Tool questions brand name
Tip: You can refine questions by filtering using FAQ-relevant modifiers such as "how to", which may surface questions that are suitable for FAQs.

Semrush Keyword Magic Tool include keyword
What if your brand is new or not big enough to have brand searches? Look at competitors in your niche and search for questions that might be relevant to your brand.

Product-based e-commerce FAQ
E-commerce businesses that sell products are focused on the logistics of selling and shipping products. Delivery, payment, product inventory, and returns are the main concerns of a customer who makes an online purchase.

Here are some sample questions:

What do you want to know when chile telegram number database buying a pair of shoes? Can you return them if they don't fit?
I bought an electrical item from you and it doesn't work. Do I have to pay to return it to you?
I ordered vitamins and received a toaster, what should I do now?
ASOS
Fast fashion giants ASOS have built their e-commerce empire on a focus on a frictionless customer experience. At ASOS, the customer is at the centre and the brand has continually explored and delivered on what its audience wants.

ASOS offered worldwide shipping and returns and had the fastest response time on Facebook for a retail brand.