To answer this question, I will break down the situation into

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If there are guests staying and the water supply goes out, usually the guests won't even notice because your homestay already has a large water tank. (5) Provide the best customer service If you provide the best service to guests who come to stay at your place, what else would cause your guests to give a negative review? The answer is most likely… there is no reason. Talking about providing the best customer service is easy. But what does it mean? How can we say that we have provided good customer service to our customers? Let's discuss.


1. Before the customer places an order 2. After the booking is made 3. During your bc data europe stay 4. After the guest checks out For each different phase, we need to provide different services according to the needs and situation. (1) Before the customer places an order Potential customers usually have a lot of questions, and they still haven't decided where to stay. Typically, the selection will be made based on the place that best meets the required criteria.


Nowadays, most homestay bookings are made through online travel agent platforms , so users have no problem finding accommodation that meets the criteria they need. Whether it's 3 bedrooms, a swimming pool, lots of amenities, and so on. What's really important is that, at this stage, if a potential customer contacts you and asks you a question about the accommodation, answer quickly and friendly . (2) After the booking is made Thank you for choosing to stay at your place.