The LINE official account is a super practical one-on-one [chat function] that helps you get closer to your customers and easily understand their needs!
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Among the various functions of the LINE official account, one-to-one chat is a very deep interaction function with customers. After customers add you as a friend, they can directly send you a LINE privately, and you can also LINE with customers anytime, anywhere. , directly respond to their needs, such as: reservations, event inquiries or customer service. All conversations can only be seen by your friends and you, maintaining excellent privacy!
In addition, the one-to-one chat function of the official LINE account afghanistan mobile phone number list also provides many functions that are convenient for merchants to manage customers. For example, based on past chat content, you can help customers label "like chocolate", "blacklist", etc., as well as take notes. This function allows you to further list the eyebrows you have spoken to with different customers, mark the reply status, set default reply messages, etc. These functions not only make customers feel that you understand them, but also make customer service or editors more efficient in dividing labor and responding!
Today I will teach you how to use various practical functions of one-to-one chat. If you don’t have an official LINE account before reading on, create one for free! Learn while watching, and you will become a master of one-on-one chatting in 5 minutes. It’s that simple to get closer to your customers~
Create an official account for free - PCDownload the official account App-iOSDownload the official account App-Android
The one-to-one function of LINE official account no longer has the limit of 5,000 friends, and there is no need to click "Join" to change the consumer's name. As long as the friend interacts with you through messages, you can directly target the friend. attributes to change their nicknames, so that you can clearly identify your different friends; in addition, you can also quickly find your friends by searching for keywords in the one-to-one window, allowing you to manage your account more easily friends!
Tips: A friend's nickname can be up to 20 characters long. You can add the friend's nickname with the member number, membership level, mobile phone number, etc. to more systematically manage the friend list.