Find the positive in it for customers

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For example, large insurance companies often face accusations of delaying payments. In this situation, the company's management must explain to customers why losses are not settled quickly. The insurer takes care of customers by thoroughly investigating insurance events, calculating the amount of loss, and identifying cases of fraud. WE WILL PROMOTE YOUR BUSINESS Read more 2. Use a passive-aggressive approach This method works great when the competitors attacking your business are well known to consumers.


Write on your blog or social profile that some envious and ill-wishers are mexico customer email list spreading negative rumors about your business. Explain to the audience that these actions are related to the difficulties your competitors are facing. Do not name names or companies. Clients and competitors should be able to figure out who you are talking about. This approach will certainly put your ill-wishers in an awkward position - they will be forced to justify themselves.


3. Use direct comparisons Use this approach to highlight your strengths. For example, compare the cost of your products with similar products of competitors. Publish any verified data that demonstrates your superiority. Results of customer satisfaction surveys, market share comparisons, efficiency of technology, speed of service are just some of the data that will interest customers. 4. Publish cases Tell your audience how you solved a customer's problem.