It's one thing to talk about servant leadership, and another to see it in action. Let's look at two real-life situations where servant leadership changed the game for teams:
Cheryl Bachelder, Popeyes Louisiana Kitchen
As CEO, Cheryl Bachelder transformed Popeyes Louisiana Kitchen by adopting a leadership style centered on trust, respect and team building . She put the needs of franchisees and employees first, fostering a collaborative culture that propelled the company back from the brink of bankruptcy.
Bachelder inspired his team to achieve their goals by focusing on their engineering directors email list strengths while encouraging innovation and risk-taking. Through his commitment to servant leadership, he set clear performance expectations and provided the support needed to help his team meet those goals.
This approach improved company performance and built a sustainable people-centric organization.
Howard D. Schultz, Starbucks Howard Schultz, former CEO of Starbucks, demonstrated servant leadership by fostering a friendly and supportive environment with his staff members.
He instituted free college tuition for employees, developed ethical hiring procedures, and offered full health care benefits to full- and part-time employees. His commitment to employees resulted in improved customer service and company growth.
Thus, Starbucks went from having 275 locations in 1993 to more than 34,000 in 2022
Examples of servant leadership
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