How to Keep Telemarketing Messages Short and Impactful

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Also, Klaviyo will mark their review as “incentivized” in any reviews widgets you display on your site. When a customer orders multiple items, they’ll be asked to review each product after clicking the review request email. However, some people might not want to leave reviews for everything they ordered. Klaviyo Reviews automatically prioritizes the product with the fewest reviews, but you can adjust the settings to focus on different products instead.

Pro Tip: You can retroactively uganda telemarketing list request reviews for up to orders when you start using Klaviyo Reviews. Winback Flow A winback flow is a series of automated emails designed to re-engage customers who have become inactive or haven’t purchased in a while. After all, it’s more cost-effective to encourage repeat customers than to acquire new ones. Getting Started Klaviyo’s flow library includes a Winback Flow template, but you'll likely need to adjust it to fit your customer’s typical buying cycle.

The default email is set to be sent days after a “Placed Order” event. For quicker-moving products, like consumables, you might want to send the win-back email sooner. For long-term items, like furniture, you may want to delay it. Klaviyo recommends sending no more than emails in a winback flow. Start with a brief email showcasing top products and an incentive. Follow up with a reminder email emphasizing urgency and new product highlights.