What is the difference between e-business and e-commerce?

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Main differences between e-business and e-commerce
January 27, '25
Main differences between e-business and e-commerce
ARTICLE_DIFFERENCES BETWEEN EBUSINESS AND ECOMMERCE
Digital

January 27, 2025
It is not uncommon to confuse the terms e-commerce and e-business . And this concerns a great many companies. It is true that these two concepts are particularly complementary, however they correspond to different realities. It is therefore essential to fully understand what these two concepts correspond to and to analyze their links with the current business world. This also concerns the hong kong phone data strategic management of companies which is an integral part of their operation and which consists of making the right choices. Let's look in more detail at the characteristics of e-business and e-commerce.

These two concepts are clearly different. E-business corresponds to commerce via the Internet . It refers to the various contacts and lucrative operations that are made on the network.

Electronic commerce or e-commerce refers to business processes on the web . These processes are primarily customer-oriented, internal and management-oriented. They include:

The sale of goods and services,

Procurement,

Customer services,

Payment processing,

Production and supply chain management,

Collaboration with business partners,

Sharing information,

Automated service management for employees and their recruitment.

E-commerce is similar to general commerce, but it encompasses online purchasing transactions.

It is important for companies to rethink their business models under the influence of new technologies and online business . The growth of e-business in recent decades has imposed new business requirements. Potential customers now expect new options for making purchases, personalized experiences and fast and secure interactions. New rules have been established to strengthen security (encryption, digital certificates, multi-factor authentication). This will make it possible to protect against hackers, theft or fraud. Cybersecurity has therefore become a key element of e-business.

E -business follows different models:

B2C. Sellers then offer services and products directly to consumers.

B2B. Companies carry out transactions with each other.

C2B. Consumers then create their own value and demand for goods and services.

C2C. Consumers are then buyers and sellers via online marketplaces.

E-business includes newer companies, but also older ones that have evolved towards data-driven processes.

E -business has changed the way companies operate. They can thus increase their productivity, reduce their costs, and move towards the digital transition.

They will therefore have to adopt electronic invoicing and digital payment systems. Things are no longer done manually and this is a significant time saver. It will also be possible to review communication systems and adopt electronic communication (e-mail, videoconferencing, online collaboration, etc.). Decision-making will be faster.

Working online pushes back the walls and extends the reach of an organization. Business transactions use the internet and the cloud to expand the walls of a business. This makes it easier to expand your transactions even globally if you are a micro-enterprise.

New ways to sell have emerged through e-commerce software and services . It will be possible to use email marketing, online stores, etc.

E-commerce concerns the purchase and sale of products and services on the internet only and not the actions and measures implemented by companies. This concerns physical products, but also dematerialized products.