Free courses for the trade sector

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Electronic Billing: you will learn to characterize and define the regulations related to electronic billing or e-invoicing processes, the formats, as well as the applications used for their execution.

Computerized purchasing management: you will learn how to optimally use computer programs applied to the management of company purchases, which will allow you to streamline the entire process and minimize certain errors.

Sales management and collection. Handling complaints and claims: you will learn to organise the management of your client portfolio efficiently, improve the quality of customer service and recognise all the elements that influence the handling of customer complaints and claims.

Improving stock management and profits in estonia phone data retail: you will learn how to improve the management of a retailer's stock, raising awareness about the influence of stock on retail profits and using digital models for stock management.

Virtual store: Prestashop: you will learn how to create and maintain a virtual store based on the Open Source system, Prestashop, including its customization, as well as its implementation to attract new customers, carrying out free and paid promotions for the business.

Processing and managing complaints and claims: you will learn the knowledge that will allow the participant to correctly carry out the task of processing claims and complaints in companies, complaints forms, arbitration and judicial proceedings.




Free online courses for workers and self-employed workers in the Commerce Sector: Business Management.

Managing a small business: you will learn the skills to set up a small business, solve problems and make decisions in accordance with current legislation.