Social Selling: Tips for Your Business

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CRM integration allows you to completely automate sales, marketing, and customer support follow-up. Instead of manually keeping track of people whose subscriptions are about to expire, you can quickly create a series of automated emails using an email template. Your CRM will then automatically send these emails when the last quarter of the subscription period begins.

By defining specific targeting criteria, it is also possible to send completely personalized, automated follow-up emails at the desired time. For example, if a person does not click on the URL in your first email, you can automatically send them a follow-up message three days later.

This feature automates the entire lead generation process, making life easier for your sales and support teams and significantly increasing customer retention rates by sending your messages at exactly the right time.

5. Uniform service
Automated CRM systems record every interaction a person has had italy number for whatsappwith your company and show your customer service all previous contacts. They also have a built-in lead scoring function to determine a lead's satisfaction and estimate how likely they are to buy from you (again).

By keeping an eye on these metrics, your teams can provide personalized service to customers , regardless of which team member is handling the issue. Instead of being annoyed by repeated questions about the same topic, employees can rely on the records in the CRM to resolve the issue efficiently.



Scale your business through automated personalization
With the increasing adoption of AI, integrated marketing automation tools, and modern CRM systems, you can personalize your customer interactions on a massive scale. Not only does this make your communications more timely and impactful, but it also gives you back valuable time that you can invest in growing your business instead of focusing on mundane tasks .

If you haven't tried personalized marketing automation for yourself yet, take a free trial of Act! and further boost your business growth.