Insights for script and objection handling

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hasibaakterss3309
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Joined: Thu Jan 02, 2025 7:10 am

Insights for script and objection handling

Post by hasibaakterss3309 »

Consider how to change the conversation scenario so as not to lose customers;
and vice versa — look for successful approaches from managers that usually lead to closing a deal.
This method will be particularly useful for properly dealing with objections. After all, companies do not always have a clear idea of ​​what arguments customers give when they are not ready to make a purchase. AI Supervisor records objections and managers' responses to them. This way you can assess what is hindering sales and think through reasoned responses. And only then will artificial intelligence help you track whether the team adheres to established answers or unsuccessfully improvises.


Such information will also be useful for marketing. bahamas telegram data If you notice that customers often resort to the same objection, it may be worth working it out directly in advertising. Let's say customers often say that competitors have more choice. But you know that they replenish their range with goods of dubious quality. Then in advertising you can emphasize that you sell only certified goods and provide a guarantee.

Read also: 24 AI tools for marketers

Data for analyzing demand and potential keywords
AI understands what is being discussed in a conversation and records it in a separate column. For one of our clients, a security company, it records what products and services were discussed in the conversation. For example:

alarms;
supplement;
payment;
technical application;
door sensor.
According to the client, this allows him to control how managers describe certain points to customers. Search management finds dialogues where the desired products appear and analyzes how managers present them. For example, whether they fully present the benefits of installing the company's application, connecting additional services, etc.
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