Editorial research
Editorial research uses an independent and objective methodology to provide insights derived from our own data and sometimes in collaboration with external people who specialize in particular markets or topics. The research is based on specific insight generation methodologies and is editorially reviewed in detail to ensure the independence and objectivity of the methodologies used and the results. Whether products are sponsored does not affect whether they are mentioned in our editorial research. An example of editorial research is product ranking articles where we feature the most popular products in a particular category. For more information on the ranking methodology for a particular category or buying guides, click here .
Tech Trends reports, our Research Lab team ensures that the panels used and the results published are representative and accurate. Again, full methodology information is included in each report.
Capterra has a formal process for answering questions about the research reports we publish. If malaysia telegram data you have questions about the findings of a report, please contact [email protected].
Algorithmic research
Algorithmic research applies established methodologies to our own data using algorithms. These searches are interactive and can be customized to user requirements. Users enter their requirements and receive content generated using predefined algorithms. While sponsored products are not a direct criterion of these algorithms, it could potentially influence the results of some methodologies when comparing products and/or features.
marketplace content
Marketplace content is content designed to help users interact with software profiles. It lists, compares, and describes software tools through standard profiles and without editorial commentary. This content is based on a combination of data from sources we have verified and data provided by vendors. We verify ratings , pricing information, and features offered by vendors to ensure a product is appropriate for a category and listed in the correct category. However, we do not have editorial control over the information provided by vendors and reviewers. The inclusion or placement of specific products in Marketplace content may be affected by whether they are sponsored products. Vendors can sponsor their product profile and thereby gain premium placement in some Marketplace content.
The use of artificial intelligence at Capterra
For some content, where appropriate, we may use proprietary data science algorithms to identify trends in our own data sets to help us understand user sentiment, preferences and priorities. We also use generative AI tools to aggregate the results of these algorithms.