More Than Agents Receive And Send

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Phone Calls From Our Contact Center Platforms, Having An Advanced Call System, Crm, Payment Program, Email And Chat Management System. Our Team Is In Contact With More Than People Interested In Receiving Quick Credits And The Monthly Volumes Managed Are More Than Calls Issued, Calls Received, Emails Managed And Chats. The Data Stored And Protected By Our System And Crm Is Of Vital Importance And Constitutes, According To The Volume Managed, What Is Called Big Data.

How Our Back Office Agents Work To Manage area code philippines mobile Financial Products They Issue Calls To Perform The Following Functions: Acquisition Of New Clients Reactivation Of Clients Or Old Clients Collection Management Communication Of Loan Granting And Claims Pending Information Such As Documentation, Data Banking, Etc. Satisfaction Surveys And Prospecting For New Financial Products Cross Selling They Receive Calls Regarding The Customer Service Task Related To: Assistance In The Online Loan Application Process Information On Loans, Interests, Payment Terms, Etc.



General Information Claims, Incidents And Complaints Technical Support (Regarding The Browser, Mobile, Desktop, Etc.). Additionally, We Also Carry Out The Following Back Office Tasks: Email And Chat Management Management With The Payment System Documentation Verification (Cards, Bank Accounts, Id, Etc.) Ticket Tracking Loans Are Managed From Small Amounts To Larger Amounts With Different Maturities , Credit Cards, Credit Policies And Other Financial Products. The Management Is Carried Out With The Greatest Flexibility And Skill When Dealing With Quick Loans, Which Implies Very Dynamic Management And A High Resolution Capacity When Dealing With The Management Of Financial Products.