Increase customer touch points and provide multiple channels for customers

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" However, it is also important to pay attention to sales and marketing in order to manufacture products that capture the risk of discontinuation from existing clients and diversifying customer needs. When looking to strengthen sales and marketing, it is also effective to introduce a CRM system. By introducing a CRM system, you can properly manage information needed to implement long-term measures, such as customer inquiries and needs. In this article, we will explain the manufacturing challenges that can be resolved by introducing a CRM system and how to choose specific products.


What is CRM anyway? Learn about CRM usage examples taiwan telegram database from familiar companies What is CRM anyway? Learn about CRM usage examples from familiar companies We introduce five case studies in which measures were implemented by focusing on the CRM basics of "collecting," "managing," "knowing the customer," and "communicating." Download the document <Table of Contents> Challenges in the manufacturing industry Digital transformation in the industry is not progressing well and business efficiency is not being improved .

There is a growing shortage of talent There is a risk of holding inventory Lack of collaboration between departments leads to poor business efficiency Many manufacturing companies feel that there are issues with "production technology and human resource management" Few companies feel challenged in the areas of sales and marketing Even the manufacturing industry needs to solve problems in the areas of sales and marketing! Why? The risk of contract termination from existing business partners is increasing It has become common to gather information in advance on the Internet and make inquiries.