Golden principles of SMS marketing

sumaiyakhatun27 · Post by **sumaiyakhatun27** » Tue Jan 28, 2025 3:22 am

Let’s move on to some examples of SMS usage that demonstrate how e-commerce marketers can improve relationships with their customers and subscribers.

Welcome offers: Everyone expects a welcome letter, but sending a quick text message right away can be a nice surprise.
Special time-sensitive offers. SMS is great if you have a special promotion with a limited time validity. It encourages a purchase.
Order confirmation and delivery updates. Your customer doesn't have to worry about checking their email to make sure their order has been placed. And if the email ends up in spam, SMS eliminates the worry.
Customer service. Not all texts have to be “salesy.” You can inform customers about schedule changes or minor inconveniences due to staff shortages.
Current events. You can write about current news as long as it is relevant to spain rcs data the brand.
Recognize a special occasion. Show your customers that they matter by reminding them of a significant event, such as a birthday or anniversary. A special offer during this time will be greatly appreciated.
The integration of the site's SMS service can also be used for authorization in the user's personal account. When filling out the questionnaire, sending a code via SMS allows you to get current numbers for further mailings. Later, if the client forgets his password, sending a message will help to quickly restore access.

Funds movement

By informing customers about the status of an order or delivery, the movement of funds in the account or the balance of bonus points, you greatly facilitate the communication process and form a loyal audience. Timely confirmation that a table has been booked or an order has been accepted gives a person confidence that they will not be ignored.

In addition, automatic SMS can be used not only for external communication, but also for internal company needs. For example, sending managers notifications about new orders, informing couriers of delivery addresses, and taxi drivers of the car delivery address.