As a book entrepreneur who is also a book lover

[mstakh.i.mo.mi]

iii. Recommend places where customers can deal if you are unable to help If in a certain situation, you really can't help the potential customer, perhaps you can give tips or suggest some places that the customer can visit. Even if you don't help directly, at least you can give him a new direction to go in. That's better than not helping at all. iv. Try to meet current and future needs If this customer is interested in books about stock investing, he may be interested in reading books related to other investments, for example about cryptocurrency investing, books about technical analysis and any other related topics.


you should be able to anticipate what other titles might interest your customers. Once you rich people database know, don't be shy about making recommendations. Sometimes, your customers may be interested in buying a new book written by the same author. In my case, I bought almost all the books written by Robert Kiyosaki. v. Books signed by the original author A book that has a signature and words of greeting from the original author is more special than a book that doesn't have all that, even though in terms of content, it's the same.


Providing the best customer service is no easy task. So, if anyone says that what I've written here is difficult... or even impossible to do, you're right. Good customer service has the potential to become the talk of the town. You will also receive positive reviews from loyal customers. Indirectly, it will give new customers the confidence to also buy through your business. But on the other hand, there is also a possibility that your efforts to provide the best customer service do not provide any significant change or impact.