Bot Builder: Create chatbots to automate your customer support.

Share ideas, strategies, and trends in the crypto database.
Post Reply
phonenumber
Posts: 128
Joined: Sun Dec 22, 2024 8:53 am

Bot Builder: Create chatbots to automate your customer support.

Post by phonenumber »

Content Creation & Management: Schedule up to 350 posts and campaigns with a content calendar that spans all your social media networks. This feature also recommends proven times to post and generate engagement.
Conversation Management: Get messages from all your social media networks in a Smart Inbox and reply from one platform. You can delegate these messages to specific team members and automate canned responses.
Data Reporting: Analyze your performance across all your social media networks. Create custom reports and see graphics of your growth.
Customer care
Sprout Social’s customer care features bahrain b2b leads help you better the experience of your customers or social media audience with your brand. With us, you can build stronger relationships and provide a responsive service.

Key features:

This feature helps you provide information 24/7 for Twitter and Facebook.
Social CRM: Generate customer profiles and add relevant information to help your customer support team. Check conversation history from customer profiles to provide a custom experience. Sprout integrates with Salesforce, Zendesk and Hubspot so you can work across platforms to track the end-to-end customer experience.
Review Management: Get notifications from Google My Business, Yelp, TripAdvisor, Facebook and Glassdoor. This helps you manage your reputation on social media and other online platforms from one dashboard.
Sprout Social Listening and Analytics
Sprout Social’s Listening and Analytics tools give you business-critical insights to help you make strategic decisions. Get deep insights and data about the general sentiment around your brand, topics your audience is interested in and specific keywords you want to monitor.
Post Reply