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If your client hits such a weak spot, it will be easy for him to force you to accept his terms. Identify and neutralize: techniques for combating manipulation It is important to remember: as a business representative, you should always communicate correctly with everyone - both with those who provide constructive criticism and with those who manipulate.

If communication is successful, you will be able to iran telegram database lead the person to an adequate dialogue, which may end in a purchase - or at least NOT end in a bad review. And if it turns out that the client actually just wanted to quarrel with someone, then communication can be stopped at any time.

Your interaction with a manipulator can be divided into two stages: first, identify the manipulation, then neutralize it. Recognize Step one. Usually we notice that they are trying to “play” some kind of game with us – sometimes with clear, and sometimes with completely unclear goals. The hint is a voice on the edge of consciousness that says “something is wrong”.

We need to learn to listen to it – and under no circumstances ignore it if it arises. Mirror neurons help humans recognize falsehood. These are brain cells that allow us to feel the same emotions that another person experiences. They were discovered during research in 1992.