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As a result, our mystery shoppers conducted more than 130 inspections, identified areas for development and provided the customer with recommendations for further improving the quality of work of petrol station personnel. And for the leader of the FMCG market, for almost 10 years now, we have been auditing retail outlets in two countries (Russia and Kazakhstan) using mystery shoppers based on other parameters, namely: shelf share, availability of assortment, cash registers, displays, promo, price monitoring.

Thanks to the ongoing inspections, the work of el salvador telegram database sales departments on product distribution is adjusted on an ongoing basis. Who can become a mystery shopper? In general, anyone can become a mystery shopper, but successful completion of the task requires skills such as organization, learning ability, ability to interact with different types of people, and analytical abilities.

If you are thinking about how to become a mystery shopper, first of all, check yourself for the presence of these skills. Who needs a mystery shopper and why? Mystery shopping is needed by various areas of business to get feedback from real customers and ultimately improve their service and customer experience.