Working Capital: Optimization of Accounts

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They save the budget. It is cheaper to retain a client than to attract a new one. By increasing the retention rate by 5% , you can achieve a 25-95% increase in income. At the same time, a new client panama telegram number database can cost 5-25 times more. Provide feedback.

Loyal customers are more willing to participate in surveys, provide information, and share their opinions. This helps optimize your business strategy, improve your product and service. As a result, it increases sales. According to Yandex , the answers may be useful to you (33%), and respondents really want to express their opinions (19%).

At the same time, some even find surveys an interesting pastime (24%). Attract new clients. A satisfied client is a living advertisement. The more often he buys a service or a product, the more often he recommends you. If the service or product continues to please, of course.

On the topic: Loyalty program: what it is, types and what problems it solves Opportunity to save: fewer support calls Most retailers know the acronym WISMO — “where is my order?” According to a study by Elite Extra, a last-mile logistics software company, out of 1,000 consumers surveyed, about 50% will call technical support to find out when their order will arrive.