Self-diagnosis and support tools

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The Digital Kit has various self-diagnosis and support tools so that SMEs and self-employed workers can know their level of digitalization and how to improve in this regard. The available tools are detailed below:

Utility of self-diagnosis
Self-diagnosis is an essential tool of the chairman email lists program that allows SMEs and self-employed workers to know their level of digitalization in different areas of their business, such as online presence, e-commerce, customer management, cybersecurity, process management and analytics.

This way, you can identify the areas that require more attention and improve the efficiency and profitability of the company . The tool is easy to use and free, and is available on the program's website.

Office locator and customer service
The program has an office locator so that beneficiaries of the aid can find the nearest office to receive personalized advice on the use of the tools in the Digital Kit, as well as on the process of applying for the aid.

In addition, the program has a customer service number and an email address that can be contacted in case of any questions or queries.

Newsletter and accessibility notice
The programme also offers a newsletter to beneficiaries in which they are informed of new developments, news and success stories related to the Digital Kit. Notices are also sent regarding accessibility and the correct use of the programme's tools .

In this way, the aim is to maintain fluid and effective communication with users and to stay up to date with all the latest developments related to the digitalisation of companies in Spain.