Prestashop Guide To Increase Average Cart Value

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Activate a live chat in Prestashop
Let's imagine a lazy user, who gets tired of doing a search. And often that search, if not expert, is wrong. With live chat we give the customer the opportunity to ask questions live, we can recommend the product suitable for his needs, explain to him how the shop works.

We will thus have a twice satisfied customer:

because he found what he was looking for,
because he had help , contact, establishing a relationship of trust with the seller.
In this way we also reduce the risk of return, because we have followed the customer, and we have also offered him a promo code for the first purchase. An interesting module to start a chat in real time, is that of Zopim live chat . Here, instead, the script to define the timing .

We always remember that a customer's namibia phone number visit to our e-commerce lasts just a few seconds

In a short time the user decides whether or not he is interested in what we offer and, not having direct contact like in a physical store, we must use all the tools that technology makes available to us to make the shop as "human" and close to the customer as possible.

The user must find all the requirements, in addition to the product and convenience, that give confidence and reassurance

In this short guide we have seen how to use the resources provided by Prestashop to increase the average value of your customers' carts, thus improving the sales of your e-commerce .

And what tools do you consider truly effective for increasing e-commerce sales?