Customer loyalty is never a given, especially in the second-hand sector where trust is essential. With WhatsApp we have the opportunity to further captivate and retain customers if we use it correctly.
The different actions we can take to successfully carry shareholder database out your spare parts business are:
1) Make exclusive promotions and personalized offers
2) Notify customers of news regarding your business
3) Remind customers to maintain parts
4) Personalize your services
How Aftermarket Dealers Can Use WhatsApp
Use the advanced features of WhatsApp combined with the Callbell tool to improve the productivity of your business
You should know that to sell more effectively, there is a tool that you can use in the management of your messages and the creation of your advertising campaigns. This tool is Callbell .
Callbell is a customer support tool that integrates WhatsApp (and even several other social networks) into its interface so that they can all be used from their platform. Basically, it is a multichannel platform that allows companies to manage their messages and discussions started through different platforms in one place. The advantages it brings are numerous but we can mention:
Detailed operation statistics, automatic message routing, a CRM module, a public API for integration with any tool.
Using Callbell with your WhatsApp could significantly improve your customer service. So, if you are interested in trying the service, please click here .