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Why should you use in-app messages?

Posted: Mon Apr 21, 2025 8:47 am
by surovy113
Email is an effective and cost-effective way to engage new and existing customers. Brands around the world are using it to build and manage their contact database, personalize targeting, gather data about their audience, and more. But consumer behavior is constantly changing. Today, consumers spend the majority of their time online using mobile apps, and marketers need to adapt their messaging to this growing need:

In-app messaging is a new form of marketing that allows marketers and business owners to increase sales while improving customer loyalty. It’s about personalizing the user experience in real time and offering one-on-one communication. It’s also convenient. It tells you something, right? These features have led marketers to compare in-app messaging to email.

In this guide, we’ll discuss what in-app messaging is, along with its benefits, limitations, and betting email list best practices. We’ll also answer the lingering question: is it the new email marketing?

What is in-app messaging?
In-app messaging refers to delivering messages to users as they interact with your mobile application. It’s a real-time, direct, and targeted method that allows brands to engage with app users at different points throughout the customer journey. From incorporating in-app messaging during onboarding to making it part of your customer experience strategy , they go beyond marketing your products or services. Read on to learn more about the benefits of using in-app messaging in your business strategy.

In-app messaging offers numerous benefits, both for businesses and customers. Let’s get started.