5.
Don't be fooled: sales are not the only goal of managing an e-commerce site. Offering security to consumers should be another of your priorities. If you don't get potential customers to see you as a trustworthy business, it will be very difficult for you to connect with them so that they buy your products or services.
How can you build trust with consumers? Here are some of the conditions that an online retail business must meet to offer security to customers:
Functional, solid and accessible website canada telephone numbers where navigation is easy and intuitive.
Different payment options through recognized and verifiable providers.
Activation of the secure electronic commerce system (CES) to guarantee secure payments.
Digital certificate of authenticity of the website (SSL certificate).
Contact and customer service information visible.
Transparency and accessibility of shipping policies , returns, payments, terms and conditions.
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Frequently asked questions about the retail sector
What does retail mean?
The term retail is used to refer to physical or online businesses that sell products individually to large numbers of customers. These customers are usually end consumers.
How does the retail sector work?
Manufacturers sell to wholesalers and wholesalers sell to retailers. Retailers are responsible for getting the product to the end consumers.
What steps should I take to enter the retail sector with my e-commerce?
Think big, but start small
Find a business model adapted to your possibilities
Find out about the best offers
Work on the positioning of your website and your digital marketing
Provides security and confidence
How can I offer security and trust with my online retail business?
Design a solid, accessible and functional website with SSL certification; offer your consumers payment methods through well-known and verifiable platforms with the CES system, and be transparent in your operating policies, terms and conditions.