What does social business look like? Real-life examples!
Posted: Wed Feb 12, 2025 10:26 am
Focus on the business: focus on opportunities to achieve the organization's strategic goals.
Connecting people: Make it easy for people to find and connect with each other.
Easier and more fun: make it easy for people in their daily work and don't forget the smile. Work on the perfect day of the employee.
Coherence between online tools: ensure coherence between solutions that help people work together.
from intranet to social business
In practice, many organizations have a traditional intranet
We still see it in many organizations: it is not about supporting the primary process, but about peripheral matters. It is an intranet where structure and hierarchy are leading and that is unnecessarily complicated. And there is no coherence with other tools. If you look at this practice you can only conclude: the intranet is dead!
Fortunately, there are already many good examples:
Team managers in a retail organization have all relevant business intelligence thailand telegram information on their screen with one click, instead of spending half an hour every day collecting information from different sources.
As a lawyer, you can see all the information in a file at a glance, from your colleagues and contacts at the client to the financial status (booking hours), documents and case law from an external database.
Mobile app for public transport employees, where they can immediately see their personal schedule (also by SMS), but also the strategic KPIs with the challenge of helping travellers increasingly better.
Consultants themselves started an active Yammer community to share knowledge and experience (question and answer), while the official (and complicated and even mandatory) knowledge database of the organization remains empty.
Hospital employees can see changed documents and tasks in the quality system directly on the portal and can search the system directly, thus working on improving the quality of care.
Social business starts with a balance between organization, people and technology
Connecting people: Make it easy for people to find and connect with each other.
Easier and more fun: make it easy for people in their daily work and don't forget the smile. Work on the perfect day of the employee.
Coherence between online tools: ensure coherence between solutions that help people work together.
from intranet to social business
In practice, many organizations have a traditional intranet
We still see it in many organizations: it is not about supporting the primary process, but about peripheral matters. It is an intranet where structure and hierarchy are leading and that is unnecessarily complicated. And there is no coherence with other tools. If you look at this practice you can only conclude: the intranet is dead!
Fortunately, there are already many good examples:
Team managers in a retail organization have all relevant business intelligence thailand telegram information on their screen with one click, instead of spending half an hour every day collecting information from different sources.
As a lawyer, you can see all the information in a file at a glance, from your colleagues and contacts at the client to the financial status (booking hours), documents and case law from an external database.
Mobile app for public transport employees, where they can immediately see their personal schedule (also by SMS), but also the strategic KPIs with the challenge of helping travellers increasingly better.
Consultants themselves started an active Yammer community to share knowledge and experience (question and answer), while the official (and complicated and even mandatory) knowledge database of the organization remains empty.
Hospital employees can see changed documents and tasks in the quality system directly on the portal and can search the system directly, thus working on improving the quality of care.
Social business starts with a balance between organization, people and technology