The basis of using
Posted: Mon Jan 27, 2025 9:57 am
If you can provide information that matches your customer's situation, they will be more likely to remember the value and affinity of your company, gradually building a relationship of trust and leading to a final purchase. Design the best strategy for your customers As explained above, it is essential for businesses to provide information that matches the state of their customers. "Customer states" can be classified as follows, and the appropriate approach and delivery measures will vary depending on this state.
Customer Status Direction of approach Examples of segment belize telegram database delivery measures New Customers Conduct lead nurturing to develop potential customers and ultimately bring them to a state where they can actively initiate sales. Special coupons will be sent to first-time subscribers of the official LINE account. Send out email newsletters about the appeal of your brand Send step-by-step LINE messages and emails to customers who download the materials Loyal Customer As they bring long-term LTV , approach them with high priority Send special coupons to customers who spend a certain amount Get special coupons every time you reach a higher rank Announcement of special events exclusive to long-term members Customer churn Approach customers who have not purchased your services for a certain period of time to encourage them to use them again.
Send a message to customers who have only made their first purchase Send special coupons to returning customers only If you can segment customers based on the "customer status" criteria defined by your company and send them messages tailored to each customer as described above, you can approach them more effectively than sending messages to all customers at once. Improve your email and LINE "open rates, click rates, conversion rates, etc." Segmented delivery sends messages that match the customer's status, needs, and requests.
Customer Status Direction of approach Examples of segment belize telegram database delivery measures New Customers Conduct lead nurturing to develop potential customers and ultimately bring them to a state where they can actively initiate sales. Special coupons will be sent to first-time subscribers of the official LINE account. Send out email newsletters about the appeal of your brand Send step-by-step LINE messages and emails to customers who download the materials Loyal Customer As they bring long-term LTV , approach them with high priority Send special coupons to customers who spend a certain amount Get special coupons every time you reach a higher rank Announcement of special events exclusive to long-term members Customer churn Approach customers who have not purchased your services for a certain period of time to encourage them to use them again.
Send a message to customers who have only made their first purchase Send special coupons to returning customers only If you can segment customers based on the "customer status" criteria defined by your company and send them messages tailored to each customer as described above, you can approach them more effectively than sending messages to all customers at once. Improve your email and LINE "open rates, click rates, conversion rates, etc." Segmented delivery sends messages that match the customer's status, needs, and requests.