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Repeat purchase rate requency of repeat purchases

Posted: Thu Jan 23, 2025 4:55 am
by hasibaakterss3309
Repeat purchase rate (RPR) shows the percentage of customers who make more than one purchase during a period. According to calculations, the level of this indicator at 8% can increase annual revenue by 40%.

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Knowing the share of regular customers and the frequency of their visits to the company, it is easier to formulate personalized sales offers, which has a positive effect on sales results. The repeat purchase rate is determined by dividing customers who have made more than one purchase by the total number of customers during the period.

RPR is widely used in retail: its value depends on the specifics of the product and the characteristics of the target audience, but in general the benchmark is between 20 and 40%.