Establish Your Metrics All Metrics

[Joywtome231]

Your headcount planning strategy needs to be free of bias, guesswork, and any room for error. Establish the metrics by which you’ll determine if your current teams are appropriately staffed going into the holiday season and, if not, the difference between where departments currently perform and where they need to be.



To get started, focus on:

Position requirements
Performance metrics
Skill sets, certifications, licenses
Turnover rates
Opportunities for growth and succession planning
Salary data
Then, put those metrics to work and think outside the box. Which roles are critical bosnia and herzegovina phone number resource right now? Which positions can you do without? If you’re experiencing high turnover, what’s the leading cause? Is there room for growth within positions? Look at the metrics you’ve gathered and see what it says about the current state of your team.



Identify Skill Gaps
Any changes you’ve already seen in your company throughout 2020, along with any changes you anticipate, could create massive skill gaps within your team. When supply chains break, for example, sourcing becomes the priority. When sales departments lose clients, suddenly cold calls and attracting new business becomes the priority. If your current team isn’t ready for these changes, you’ll need to respond accordingly.



Work with management, as they can identify these gaps best! They'll recognize changes in their department’s needs and help align current employee strengths to close the gaps and identify when there’s a need for new talent.