C.- The worst hours to call leads
The worst time of day to call potential customers is between 11:00 a.m. and 2:30 p.m. The worst time of day is considered to be when the hours are during the business day. Don't call between these hours. Your success rate will change dramatically.
There is a 164% difference rate between leads called between 1:00 PM and 2:00 PM and those called between 4:00 PM and 5:00 PM. According to the same 2017 CallHippo survey , the hours between 4:00 PM and 5:00 PM are still the best time to call.
Although, between 11:00 and 12:00 in the morning is the second best time . indonesia phone number sample A completely different result from the lead management study. And midday would be the worst time, between one and two.
D.-
From the time a lead arrives until you contact them, it is not recommended that more than ten minutes pass .
The Lead Response Management Study found a huge decrease in lead acquisition success depending on the time elapsed before contacting the lead. The success rate was found to be 400% higher if contact occurred within ten minutes.
In fact, the best time to call new leads is within five minutes of their first contact with your brand . The 2018 InsideSales.com test seems to back this up. In their test, they tested the response times and persistence of nearly 200 companies.
The study was conducted with high-priority inbound leads. James Hardie ranked number one with a response time of 3:48 minutes. However, it was the only company that contacted its leads within five minutes. The other brands in the top 10 were slightly lower. LinkedIn had a response time of 9:03 minutes.
Two important keys to keep in mind
When to contact inbound leads by phone
It is not possible to understand when to contact inbound leads by phone without taking into account several key points. In fact, you should pay attention to them before taking a step forward.