Promotion, implementation into business processes and analytics
Before launching a chatbot, warn managers, support, and SMM specialists about the new tool and train them to interact with it. As soon as a person deviates from the programmed scenario or asks a difficult question, a specialist who can provide qualified assistance should join the chat.
Remember : a chatbot supports communication within a programmed scenario, but does not initiate it.
The dialogue begins after subscribing to the austria telegram data chatbot via the link or by clicking the "Start" button. Therefore, plan its promotion .
Here's how you can do it:
Run targeted advertising — describe when the chatbot will be useful, provide a direct link, demonstrate examples of solving problems. To motivate users to subscribe, come up with an engaging contest or quiz.
Example of an announcement post
Tell us about the chatbot in existing communication channels - in the email newsletter, group, community, in the news on the website, and in the manager's personal blog.
Chatbot Announcement in Pre-Conference Email
Chatbot announcement in email newsletter before the conference
Link your website's online chat with a chatbot to collect leads and continue communication even after they've left the site.
Example of an announcement post
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