The new B2B professional value experience believes in business for both and this involves a project culture based on continuous feedback, trust, co-creation and synergy.
No, we're not going to say that people are the most taiwan telegram group link important thing in B2B. You already know that.
Traditionally, sales, customer service and management have been the only human touchpoints with B2B customers. In a “pushing the wagon down the mine” role, these roles are gradually introduced to demonstrate products, take orders or resolve issues.
But is this linear approach sufficient today? r who is being forced to change ever faster by his client (often the end consumer)? Probably not.
Helping a B2B client to be more flexible, to see a more global reality, to personalize solutions are differential aspects
Innovation is also about creating spaces with your clients through collaborative formulas with people and technology. Open Innovation is an example of this. Investing in skills that help your clients move forward even if it has nothing to do with your activity and product.