More mechanics for online services in our guide: 38 scenarios to increase the number of leads and sales . This article is based on the guide.
Qualification and collection of applications from the site
The script helps to qualify users, collect requests for a demo and lead to communication with a manager by phone.
How the script works
After 30 seconds, a chatbot appears , which offers to answer questions for a lead magnet - free access to the service. The user's answers are saved in the Carrot quest user card and in the CRM , if necessary.
After answering all questions, we ask the user to leave a phone number to activate access.
If the user has left a phone number, the system will first check whether the managers are working hours.
During working hours, the manager calls as soon as he has the opportunity.
Outside working hours, the user will receive a message on WhatsApp that their application has been received, but the manager will contact them during working hours. You can add time slots so that the user can choose a time when it is convenient for them to communicate. This data will be saved in the user card so that the manager can see when he should call.
Important details that increase the chance of getting through to the user:
Warn about non-working hours - the user will have less negativity due to a long wait for a call.
Warn the number you will be calling from so that the user does not think it is spam.
Offer time slots for calls so that the user can chat at a time that is convenient for him, when nothing distracts him. If the offered slots do not suit the user, he can write a convenient time in the chat - the manager will see this message and call at the specified time.
Qualification and collection of applications from the site
If the conversion to a phone number is low, you can collect an email address list of dubai cell phone number to warm up with trigger emails until they leave a request. In our experience, in some industries, users are more willing to share their email.
How the script works
We invite the user to answer questions for the lead magnet. At the end, we ask for an email.
We send the first letter with a lead magnet immediately. Then, once every three days, we send letters from the warm-up chain, which motivate the user to leave a request.
If the user leaves a request, the same scenario that we described above is launched: checking the time and calling the manager.
Collecting applications from qualified users in a chatbot or pop-up, followed by warming up and leading to a conversation with a manager
Example of Lead Magnets in B2B SaaS for Collecting Email Addresses
Content on the topic . For example, a service for advertising in Telegram can offer instructions on how to launch advertising in Telegram, research on which offers in advertising convert better, ready-made templates and checklists.
Free access to a course or webinar with top industry experts.
Discount promo code . It is important that the promo code is limited in time, this increases the conversion to the application.
Participation in a drawing . For example, prizes will be drawn among those who answer the questions: free access for a week, a discount, access to paid courses, expert consultation, audit, etc.
Collecting requests from users who visited the site but did not leave a request
The script helps to automatically communicate with users and offer them relevant products.
How the script works
A user who did not leave contact information visited the site.
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